Official Privacy Document

Privacy Policy peri11
Your Personal Data Protection

At peri11, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This policy clearly explains how we collect, use, store, and protect your personal information.

Effective Date: 1 January 2026
Last Updated: 1 June 2026
Language: English (Malaysia)
256-bit SSL Active

1.Introduction

Welcome to the peri11 Privacy Policy. This document forms part of the comprehensive agreement between you as a user and peri11 as the platform operator. It transparently explains how we manage your personal information from the moment you register through to your use of every feature on our platform.

Peri11 operates as an online entertainment platform offering a wide range of game categories including slots, bingo, sports betting, and more to adult users in Malaysia. In operating this platform, we naturally need to collect and process certain personal information to ensure a safe, seamless service that complies with all applicable legal requirements.

We are committed to processing your personal data in accordance with the following principles: collected only for legitimate and stated purposes, retained only for as long as necessary, protected with strict technical security measures, and never sold or shared for commercial purposes with unrelated parties.

Core Commitment: peri11 never sells your personal data to any third party for marketing or commercial purposes. Your information is used solely to deliver a better service to you as a peri11 member.

2.Information We Collect

Peri11 collects your personal information through several channels — directly from you during registration and platform use, automatically through standard tracking technologies, and occasionally from trusted third-party sources for identity verification purposes. The following are the categories of data we collect:

Identity Information

Full name, date of birth, identification card or passport number

Contact Information

Email address, phone number, current residential address

Financial Data

Bank account details, deposit and withdrawal transaction records

Gaming Activity Data

Betting history, wins, losses, game preferences

Technical Data

IP address, device type, web browser, operating system

Location Data

General location based on IP for regional compliance purposes

Communications

Customer support session records, emails, and your feedback

Cookie Data

Session cookies, language preferences, display settings, analytics data

All information collected is directly relevant to the platform's operations and is never collected beyond what is necessary for the stated purposes.

3.How We Use Your Data

Your personal information is used by peri11 for various legitimate purposes necessary to operate the platform effectively. Below is a summary of the key ways your data is used:

Purpose of Use Data Type Legal Basis
Account management & verification Identity, contact Contract performance
Deposit & withdrawal processing Financial, identity Contract performance
KYC verification & AML compliance Identity, documents Legal obligations
Fraud detection & security Technical, financial Legitimate interests
Customer Support Contact, communication Contract performance
Marketing & promotions (with consent) Contact, activity Your consent
Analytics & platform improvement Technical, activity Legitimate interests

We will not use your data for any purpose other than those stated in the table above without first obtaining your consent. For marketing activities, you may withdraw your consent at any time through your account settings or by contacting our support team.

4.Sharing Information with Third Parties

Peri11 respects your privacy and only shares your personal information with third parties in very limited and lawful circumstances. We never sell your data. Sharing only occurs in the following situations:

  • Payment Service Providers: Required financial information is shared with trusted payment gateway providers to securely process your deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
  • Game Providers: Minimum required data is shared with gaming software providers solely to enable game sessions to function correctly and to prevent in-game fraud.
  • Identity Verification Agency: Identity information is shared with recognised KYC service providers to fulfil account verification and legal compliance requirements.
  • Statutory Authorities: peri11 will disclose information to government authorities or law enforcement bodies when required to do so by law, court order, or valid legal process.
  • Analytics & Security Providers: Anonymised technical data is shared with analytics and cybersecurity service providers for the purpose of monitoring platform performance and detecting suspicious activity.

peri11 guarantees: All third parties who receive your data are contractually bound to protect that information and use it only for the specific agreed purposes. peri11 periodically reviews and audits all third-party service providers.

5.Data Security

Protecting your personal data is peri11's highest priority. We implement multiple layers of technical and operational security to ensure your information is always kept safe:

  • 256-bit SSL Encryption protects all data transmitted between your device and peri11's servers, meaning every transaction, login, and data exchange is shielded from interception by unauthorized parties.
  • Data-at-rest encryption used to protect sensitive data stored in peri11's databases, including passwords stored in hashed form that cannot be reversed.
  • Two-factor authentication (2FA) available to all accounts as a highly recommended additional security layer.
  • 24/7 Monitoring by automated security systems and the internal security team to detect any unusual activity or unauthorized access attempts.
  • Strict internal access controls ensures that only authorized personnel with a legitimate job requirement can access members' personal data.
  • Regular security audits conducted by independent parties to identify and address any potential system vulnerabilities before they can be exploited.

While we take all reasonable steps to protect your data, no online system can guarantee 100% absolute security. In the event of any data breach affecting your information, peri11 will notify you within the timeframe required by applicable law.

6.Cookies & Tracking Technologies

Peri11 uses cookies and similar tracking technologies to enhance the user experience, analyze platform usage patterns, and deliver relevant content to you. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled as the platform will not function without them.
  • Performance & Analytics Cookies: Helps us understand how users interact with the platform so we can make meaningful improvements. This data is collected in aggregate and does not personally identify you.
  • Functional Cookies: Saves your preferences such as language, display currency, and other personal settings so you do not have to reconfigure them each time.
  • Marketing Cookies: Used with your consent to display relevant promotions. You may withdraw this consent at any time through your account settings.

7.Your Rights as a User

As a peri11 user, you have clear rights regarding your personal data. peri11 respects and facilitates the exercise of the following rights:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or incomplete, you have the right to request that a correction be made promptly.

Right to Erasure

You may request the deletion of your personal data, subject to record-keeping obligations that are legally binding on us.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction

You may request that we restrict the processing of your data under certain circumstances provided by law.

To exercise any of the above rights, please contact the peri11 customer support team. We will process your request within 30 days of receipt. No fees are charged for standard requests.

8.Data Retention Period

Peri11 does not retain your personal data longer than necessary for the stated purposes. The retention period for each data category is as follows:

  • Active account data: Retained for the duration your account is active and for an additional period following account closure to meet legal requirements.
  • Financial transaction records: Retained for a minimum of 7 years as required by applicable financial laws and anti-money laundering (AML) compliance obligations.
  • KYC Documents: Retained for a minimum of 5 years after account closure or the end of the business relationship.
  • Support communication log data: Retained for 2 years from the date of last interaction for reference and dispute resolution purposes.
  • Analytics & technical data: Anonymised data is retained for up to 26 months for usage trend analysis purposes.

Retention Note: When data is no longer needed and there is no legal obligation to retain it, peri11 will delete or anonymise that data in a secure and irreversible manner.

9.Third-Party Links

The peri11 platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the peri11 platform and does not cover the privacy practices of any third-party websites or services you access through those links.

Peri11 is not responsible for the privacy practices or content of third-party websites. You are encouraged to read the privacy policy of each website you visit separately before providing any personal information.

10.Child Protection

Peri11 is a platform strictly restricted to users aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18.

Should we find that we have inadvertently collected information from someone under the age of 18, we will take immediate action to delete that information and close the relevant account. If you believe we may hold information about a child, please contact us immediately.

11.Contact Us

If you have any questions, concerns, or complaints regarding how peri11 handles your personal data, we encourage you to contact us directly. Our Data Protection Officer (DPO) team is ready to assist you:

  • Privacy Email: [email protected]
  • General Support Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
  • Response Time: Within 3 business days for general enquiries; within 30 days for formal personal data rights requests

Official Complaints: If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

12.Privacy Policy Amendments

Peri11 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operations, new legal requirements, or the latest industry best practices. Any significant amendments will be communicated to you via your registered email or an in-platform notification at least 7 days before taking effect.

The "Last Updated" date at the top of this page indicates when this Privacy Policy was last revised. You are encouraged to review this page periodically. Continued use of the peri11 platform after any amendments take effect constitutes your acceptance of the updated policy.


Your Privacy Protected at All Times

Peri11 invests in world-class security infrastructure so you can play with peace of mind, free from the risk of personal data breaches.

End-to-End Encryption

Every byte of data transmitted between your device and peri11's servers is protected by industry-standard 256-bit SSL encryption. Your information cannot be read by anyone in transit.

No Direct Data Sales

Peri11 strictly does not sell members' personal data to any party for marketing or commercial purposes. Your data belongs to you — we use it solely to serve you.

Full Control in Your Hands

Through your peri11 account settings, you can easily manage your marketing preferences, data requests, and privacy limits without needing to contact support for most settings.

Responsible Data Retention

Your data is not stored indefinitely. peri11 maintains a clear data retention policy — data is securely deleted or anonymised once there is no longer a legal requirement to retain it.

Independent Security Audit

Peri11's systems and privacy policy undergo regular audits by independent third-party security firms, ensuring your data protection consistently meets or exceeds the latest industry standards.

Dedicated DPO Team

Peri11 has a dedicated Data Protection Officer (DPO) to handle all privacy-related enquiries and complaints. We respond to data rights requests within 30 days.


Your Data Is Safe, Keep Your Game Enjoyable

With industry-grade privacy protection and a transparent platform, peri11 is the premier destination for a safe online entertainment experience for Malaysian players.

256-bit SSL Encryption No Data Sales Full Control Is Yours Dedicated DPO

Bahasa Melayu